Boicevox Pty Ltd trading as Nexus Group Global respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose your data in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following information:

- Name, email address, phone number, job title, and company name

- Enquiries submitted via our website or through direct communication

- Website usage information such as IP address, browser type and device details

- Call recordings and transcription data for users of our services

2. How We Collect It

We collect data through:

- Contact forms on our website

- Direct communication via phone or email

- Usage of our AI calling and lead generation services

- Website cookies and analytics tools

3. How We Use It

Information collected is used to:

- Deliver and improve our lead generation and appointment setting services

- Respond to enquiries

- Conduct marketing and promotional communications (with consent)

- Meet legal and compliance obligations

4. Storage and Security

We use secure servers and implement appropriate security measures to protect your data from unauthorised access, loss, or misuse. Data may be stored in Australia or with compliant international providers.

5. Disclosure of Information

Your information may be shared with:

- Internal staff and authorised contractors

- Third-party service providers under confidentiality agreements

- Legal authorities where required by law

6. Access and Correction

You can request access to or correction of your personal data by contacting us at [email protected]. We will respond within a reasonable timeframe.

7. Cookies and Analytics

We use cookies and analytics tools to improve website performance. You can disable cookies through your browser settings.

8. Policy Updates

This policy may be updated from time to time. Please check this page for the latest version.

Contact

Boicevox Pty Ltd trading as Nexus Group Global

81-83 Campbell St, Surry Hills NSW 2010

Email: [email protected]

Phone: +1800 776 722